CherryHills Market

Store Manager (Manager In Training) - Oxnard, CA Store 504 - Ventura County, CA

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Active since 11-10-2017 Job category Sales - Retail
Location Ventura County, CA Level Senior Management
Educational level GCSE / A-Level / Highscho... Employment type Fixed term contract with option...
Hours 15 - 40 Salary $14.00 – $16.00 Hourly - Depend...
Read this posting completely and thoroughly! If selected for an interview peices and parts of this posting WILL be referenced. 

STORE MANAGER | JOB DESCRIPTION

ABOUT US | WHY CHERRYHILLS MARKET

Discover your purpose…

CherryHills Market is a premier marketplace for unique, inspiring and amazing home decor, found objects, culinary wares, gift items, local finds, a spice shop and a wide array of gourmet culinary products. Each of our stores feature a tasting bar with dozens of infused olive oils, flavored balsamic vinegar and a traditional spice shop made up of professionally curated spice blends. Our curators are innovators within our niche and both lovingly and thoughtfully create paramount product collections, gift sets and culinary pairings. Every product has a purpose, place and story within the marketplace.

At CherryHills Market, we consider each other family and take pride in our company culture. We employ professionals with a wide variety of skill sets; from creative and imaginative visionaries to dynamic and forward-thinking innovators. Whatever direction you’re headed within our company, you’ll find talented, driven and passionate members of the CherryHills family – ready to both teach and learn from you.

EXPECTATIONS | JOB DESCRIPTION

The successful candidate will have several years of specialty retail experience in a leadership role, as a Store or Boutique Team Leader or Store Manager. The Store Manager must have a strong emphasis on guest service, product and vision presentation, be an effective problem solver and possess an entrepreneurial spirit.

Our leader is responsible for building and retaining a high performing and diverse team of Brand Ambassadors. He or she will serve as a role model for building relationships with customers, maintain presence through store supervision to ensure appropriate staff coverage and implement visual changes to maintain store standards. Through strategizing, coaching and accountability the Store Manager is responsible to lead and motivate their team and in turn maximize sales.

Our leader must have an understanding of business drivers, how to maximize profitability, and ensure visual and operational standards are met consistently in their store. Candidates must be able to work a flexible schedule according to the needs of the business, including evenings, weekends and holidays.

Our leader will have a sense of personal style, polished appearance, refined taste and a discerning eye for creative design. They will understand the importance of attracting and retaining talent who uphold the same personal and professional standards.
Provide exceptional customer service in the store to achieve Best In Class Service Standards.

  • Serve as a role model for sales associates in sales generation and customer service by making the customer experience the priority. Coach, lead and develop Brand Ambassadors to drive sales and customer service.
  • Embrace change and deliver top results with positive attitude no matter what the obstacle.
  • Reinforce customer service principles by coaching staff on their successes and challenges.
  • Utilize our training resources to educate team on product, improve selling skills, and achieve business goals.
  • Contribute in management and store meetings, offering suggestions for associate development, sales opportunities, and organizational improvements.
  • Effectively perform operations functions: opens and closes the store, register, and back office management procedures, count cash drops and make regular deposits.
  • Maintain visual standards, including merchandise presentation, signage, lighting, and general cleanliness and maintenance.
  • Enter incoming inventory into the POS/Inventory Management computer system, Monitor Inventory levels and communicate discrepancies to General Managers.
  • Assume additional management responsibilities in the absence of General Managers/Owners.
  • Perform projects and assignments as directed by the General Managers/Owners.
  • Coordinate with General Managers a Bi-Monthly Staff Meeting. Attend monthly meetings w/ General Managers to review store’s performance measures, delivering a monthly status report of financial metrics, special project statuses, employee goals, inventory levels and quarterly performance goals.
  • Observe employee behavior, document and report issues, incidents and problems to General Managers timely and efficiently. Coordinate disciplinary and corrective action with General Managers and monitory employee performance, providing guidance as needed.
  • Work with General Managers to maintain staffing levels within the store, assign responsibility, create a staff schedule and uphold policy and procedures. 
  • Document staff performance records and aid in conducting Quarterly and Annual Performance Evaluations.
  • Must be able to certify in necessary culinary areas, maintain the certification and ensure that all staff certify and maintain the same certifications.
  • Comply with all Company policies and procedures.
  • Monitor, communicate and analyze the business and determine strategies.
  • Support, promote and assume responsibility for loss prevention in all areas of risk management, physical security, cash controls, inventory management and internal audits.
  • Protects the physical assets of the store by conducting weekly audits, routine cycle counts and an annual physical inventory.
  • Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our vision, brand and workplace policies and procedures.


The successful candidate will begin his or her journey as a CherryHills Market “Manager in Training” or MIT. After a period of approximately 30 days in training and observation the performance of the candidate will be reviewed for an additional probationary period of 90 days. The review will be based on the aforementioned job description. Upon completion of the probationary period if the General Management team has deemed that the performance of the candidate was of a satisfactory level, a regular, conditional, employment offer will provided for the candidate’s consideration.

REQUIREMENTS AND QUALIFICATIONS

  • Minimum 3 years of experience in retail sales with management of a specialty retail store preferred.
  • 1-2 years experience in home related design or visual merchandising preferred. Specialty retail preferred.
  • Smart, creative and has a point of view
  • High energy, ability to energize others
  • Strong leadership and interpersonal skills
  • Commitment to quality, detail focused on all levels
  • Demonstrates leadership and integrity with experience managing a staff of boutique team members.
  • Excellent verbal and written communication skills.
  • Strong merchandising and visual skills.
  • Excellent organization skills; able to plan and execute tasks efficiently.
  • Proactive and creative problem solving ability.
  • Flexible and adaptable.
  • Ability to multi-task and balance multiple priorities.
  • Proficient computer skills in Google Business Suite (Docs, Sheets, Mail, Calendar) and Microsoft Word, and Excel and ability to operate a complex point of sale and inventory management system.
  • Ability to work a minimum of three shifts per week some weekends, nights and holidays. During holiday season (November and December) must be able to work a minimum of three Saturdays per month and two Sundays per Month. Extended hours and or night/evening or early morning hours may be required during inventory periods or for involvement in stocking.
  • Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing.
  • Must be able to work alone.
  • Ability to lift and mobilize medium to large items, up to 75lbs, while utilizing appropriate equipment and safety techniques.
  • College degree preferred or equivalent job experience and or expertise.


CherryHills Market is an equal opportunity employer.
CherryHills Market, LLC. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

REPORTING RELATIONSHIP

This position reports to the General Managers/Owners, Directly.
Supervision will be established remotely, through quality control systems and the overall performance of this person’s direct report staff members and store’s financial report.

EOE STATEMENT 

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description at any time.

COMPENSATION

Managers in Training are compensated initially under a probationary wage. After the probationary phase is complete, if favorable performance is observed, General Management may offer a regular position of employment, at which point a suitable and fair wage will be negotiated, based on financial performance of the location, and the experience, expertise and education of the candidate.

This Position’s Range:

$14.00 – $16.00 Hourly - Depending On Qualifications & Applicable Credentials/Experience

The aforementioned salary range includes Manager In Training (MIT) and Store Manager titles. The wage held during the MIT probationary program will differ from the final wage offered when probation is completed.

CONTACT INFORMATION | TO APPLY

If you feel inspired and incentivized to move forward in the process of becoming part of our family, please send a version of your resume that is tailored to this position to the below contact via email. Please make certain that you include relevant experience, recent employment history with contact details for previous managers, at least three professional references, education and certification details, and the most appropriate way to reach you. Please provide as much information by email as possible, as telephone contact will likely be delayed.

All applicants will be subject to thorough background and credit checks as well as employment and education verification. We have a tremendous investment in our team, thus we work hard to make certain that not only are you the best fit for our family, but also that we are the best fit for you. If you think that you will have difficulty passing a criminal background check, employment verification check, or credit history check, please disclose your concerns in advance and we may be able to work with you to provide feedback and or alternate avenues for your employment journey.

Upon review of your credentials you will be contacted by a member of our hiring team by telephone to arrange an interview.

After applying through the link, PLEASE FORWARD your Resume, Cover Letter and References to:

careers@cherryhillsmarket.com
ATTN: Brandon Lewis & Justin Scott

You will receive a confirmation of your application via email if you’ve exercised the link to apply correctly. If for whatever reason your application did not go through you will NOT receive an email. If you DO NOT receive an email, please make sure to apply again.


If you have questions please contact (714) 587-2670.

More information
This listing is a full-time job

Job category Sales - Retail
Industry / Industries Retail / Wholesale
Region United States
Keywords Retail, Sales Associate, Cashier, Ambassador, Food Sales, Boutique, home goods, restoration hardware, pottery barn, cherryhills market, Pacific City

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